Rapid Transit Rafting Cancellation Policy:

We go rain or shine - weather can be different on the river than it is in Estes Park. We take payment at time of reservation. We run at capacity most of the season and turn away others to hold the space for you. We reserve the space for you - you in turn agree to pay for the trip. All money is fully refundable if we are advised of the cancellation at least 7 days prior to the trip.*

Prior to 7 days of the trip, we are happy to refund your money if given enough advance notice to resell the space. Rescheduling your trip to a later date due to weather within 7 days is equivalent to a cancellation. Trips resold within 7 days will be refunded minus a $5.00 processing charge per participant. No refund applies if the space is not resold before the trip.  

Please understand that booking a trip is similar to booking an airline ticket. Trips depart at the scheduled time whether all participants are present or not. Absolutely no refunds if you just do not show up for the trip. We turn away others to hold the space for you. Additionally, drivers, guides and meals are prearranged based on your being on the trip. These costs cannot be recouped. Thank you for understanding.

Every participant is required to sign a waiver before being allowed to raft. 

* Cancellations of 10 participants or greater are required to cancel 14 days prior to trip in order to be eligible for a full refund.

Example: You have a trip booked for July 22nd, 2020 and want to cancel 2 spots. You would need to do this by July 15th. After July 15th, we would need to resell the 2 spots in order to get you a refund. However, if you are cancelling 11 people for the same trip, you would need to do this by July 8th. After July 8th, we would need to resell 11 spots in order to get you a refund.