Rapid Transit Rafting Cancellation Policy:
We go rain or shine - weather can be different on the river than it is in Estes Park. We take payment at time of reservation. We run at capacity most of the season and turn away others to hold the space for you. We reserve the space for you - you in turn agree to pay for the trip. All money is fully refundable if we are advised of the cancellation at least 7 days prior to the trip.
Within 7 days of the trip, we are happy to refund your money if given enough advance notice to resell the space. Rescheduling your trip to a later date due to weather within 7 days is equivalent to a cancellation. Trips resold within 7 days will be refunded minus a $5.00 processing charge per participant. No refund applies if the space is not resold before the trip.
Please understand that booking a trip is similar to booking an airline ticket. Trips depart at the scheduled time whether all participants are present or not. Absolutely no refunds if you just do not show up for the trip. We turn away others to hold the space for you. Additionally, drivers, guides and meals are prearranged based on your being on the trip. These costs cannot be recouped. Thank you for understanding.
Every participant is required to sign a waiver before being allowed to raft.